Problem-led
The workflow and commercial objective determine the technology—not the other way around.
AI-powered systems built around measurable value
From sales and administration to inventory, procurement, manufacturing and supply chains, we engineer AI and automation around the work your organisation needs done.

Our difference
The workflow and commercial objective determine the technology—not the other way around.
Our systems work across the channels, software, data and teams already running the organisation.
We build, deploy, monitor and improve complete systems instead of stopping at a prototype.
What we build
Sales · Operations · Administration
01Repetitive administration, disconnected applications and manual handoffs delay sales and internal work. We engineer business process automation that connects teams and software to process enquiries, route approvals, generate quotations or invoices, update records and issue notifications. This shortens process lead times, reduces manual error and keeps work visible across the organisation.
View service detailsWhat we implement
Lead capture, qualification and follow-up
Quotations, invoicing and payment workflows
Administrative and approval automation
Inventory, purchasing and procurement workflows
Customer service and appointment operations
Reporting, alerts and management visibility

Shorter process lead times
Fewer manual errors
Connected business workflows
Clearer management visibility
Agents · Orchestration · Integration
02Customer enquiries and internal tasks lose momentum when information is spread across channels and software. We build governed AI agents that work across Gmail, WhatsApp, websites, CRM, ERP and business data to respond, retrieve information, qualify leads, prepare documents and update records. Agents coordinate follow-ups and escalate sensitive actions for human approval.
View service detailsWhat we implement
Sales, support and operations agents
WhatsApp and email enquiry handling
Gmail inbox monitoring and response support
Website and internal application assistants
CRM, ERP and database workflows
Multi-agent coordination and escalation

Faster enquiry response
Consistent customer follow-up
Reduced administrative work
Human approval for sensitive actions
Manufacturing · Construction · Agriculture · Security
03Visual inspection and continuous monitoring are difficult to perform consistently across products, sites and camera feeds. We deploy computer vision solutions that analyse images and video to detect defects, identify objects, verify conditions, track activity and alert teams. This supports faster intervention, more consistent inspection and less repetitive manual monitoring.
View service detailsWhat we implement
Quality inspection and defect detection
Construction progress and safety monitoring
Agricultural crop, livestock and field observation
Intrusion, perimeter and asset monitoring
Object counting, tracking and classification
Equipment and site-condition inspection

More consistent inspection
Faster anomaly detection
Reduced manual monitoring
Earlier team intervention
Identity · Access · Verification
04Weak identity checks and unreliable attendance or access records create security and accountability risks. We engineer privacy-conscious biometric identity systems for facial verification, access control, attendance and visitor management. Secure data handling, audit trails, exception review and human oversight support reliable verification without removing responsibility from authorised people.
View service detailsWhat we implement
Facial verification and recognition
Workforce attendance and access control
Visitor and contractor management
Identity matching and duplicate detection
Secure customer or patient verification
Audit trails and exception review

Reliable identity verification
Stronger access control
Auditable attendance records
Traceable exception handling
Commerce · Personalisation · Revenue
05Customers leave when product search is difficult and recommendations ignore their context. We build intelligent commerce systems that analyse catalogue data, buying behaviour and business rules to improve search, recommend compatible or complementary products, assist quotations and support merchandising decisions. Customers find suitable products faster while the business improves conversion and basket value.
View service detailsWhat we implement
Personalised product recommendations
Complementary and bundle recommendations
Natural-language and technical product search
Customer behaviour tracking and learning
Dynamic merchandising and conversion support
B2B quotation and purchasing intelligence

Improved product discovery
Larger basket value
Faster quotation support
More relevant shopping journeys
Manufacturing · Procurement · Logistics · Supply Chain
06Industrial and supply-chain teams often respond late because equipment, inventory, fleet and supplier data sit in separate systems. We build industrial AI and decision platforms that monitor performance, detect anomalies, forecast demand, support predictive maintenance and optimise planning or dispatch. Teams gain earlier warning, reduce downtime and make better resource decisions.
View service detailsWhat we implement
Demand, inventory and production planning
Procurement and supplier intelligence
Route, dispatch and fleet optimisation
Warehouse and supply-chain visibility
Predictive maintenance and anomaly detection
Management dashboards and decision support

Earlier fault detection
Reduced unplanned downtime
Better asset and inventory visibility
More reliable planning
Integration is the advantage
We connect intelligence to the communication channels, applications and data sources already used by your customers, teams and operations.
Cross-industry systems
The technology adapts to the workflow, constraints and risk profile of the industry where it must perform.
How we deliver
We identify where revenue, time, visibility, quality or reliability is being lost—and define how success will be measured.
We map the workflow, agents, models, integrations, data, interfaces, controls and human decision points required.
We engineer the software and connect it to the channels, tools and infrastructure already running the business.
We test with real users and operating conditions, then prepare the system for secure, reliable production use.
We monitor performance, update knowledge, refine workflows and keep the system producing value as the business changes.
Have a workflow, operation or customer experience that should perform better?
Start the ConversationStart a project
Tell us about the challenge, workflow, customer experience or business process you want to improve. Our engineering team will assess it and recommend a practical AI or software system.
Project enquiry
hello@sentientengineering.com.ngSend an overview of your business problem, current process and expected outcome.
WhatsApp or phone
+234 707 351 2305Speak directly with our team about your project, automation opportunity or AI system.
Location
Lagos, Nigeria
We work with businesses in Nigeria and across Africa, with remote delivery available for suitable projects.