AI customer-service agents
Respond across websites, WhatsApp and email; retrieve approved information; qualify, route and escalate enquiries.
Applied AI Engineering Services
From customer enquiries and commercial workflows to machine vibration, visual inspection, scientific documents and acoustic signals, we engineer AI systems around the work and decisions that matter.
Complete system architecture
Input
Business + physical world
Acquire
Data + signals
Interpret
Models + software
Operate
Human + system action
Business systems
Intelligent systems that improve customer response, revenue execution, internal coordination and management visibility—with explicit rules, audit trails and human approval.
Respond across websites, WhatsApp and email; retrieve approved information; qualify, route and escalate enquiries.
Support calls, appointments, order-status questions, follow-up, summaries, CRM updates and human handoff.
Extract requirements, match products, apply rules, prepare drafts, route approval and track follow-up.
Intent-based discovery, technical matching, compatible products, bundles and B2B purchasing assistance.
Speaker-aware transcription, decisions, action items, chapters, shared notes and searchable recordings.
Working product expression
Real-time collaboration, speaker-aware transcription, shared notes and searchable meeting knowledge.
Engineering systems
Systems that acquire and interpret images, speech, sound, vibration, sensor measurements, technical documents and scientific data under real operating constraints.
Signal intelligence
Input
Sensors
Acquire
Time domain
Interpret
FFT / STFT
Operate
Condition decision
Start with the problem
Tell us where your organisation is losing time, visibility, reliability, quality or customer opportunity. We will determine the complete system required to improve it.
Project enquiry
hello@sentientengineering.com.ngSend an overview of your business problem, current process and expected outcome.
WhatsApp or phone
+234 707 351 2305Speak directly with our team about your project, automation opportunity or AI system.
Location
Lagos, Nigeria
We work with businesses in Nigeria and across Africa, with remote delivery available for suitable projects.