Agents, orchestration and integration

AI agents that work across the tools your business already uses.

Governed AI agents for businesses that respond across Gmail, WhatsApp and websites, retrieve information, update systems and escalate sensitive actions.

Discuss This System
AI agent connected to Gmail, WhatsApp, websites and business analytics

The operating challenge

Where value is being lost

Most businesses do not need another isolated chatbot. They need coordinated digital workers that can understand enquiries, retrieve trusted information, update systems and escalate important decisions without losing human control.

Our engineering approach

A complete operating system

We create specialised agents with clear responsibilities, approved tools and operating boundaries. They can monitor channels, retrieve business knowledge, prepare responses, update records and coordinate multi-step work with audit trails and human approval points.

What we implement

Practical use cases

  1. 01WhatsApp and email enquiry handling
  2. 02Gmail inbox monitoring and response preparation
  3. 03Sales, support and operations assistants
  4. 04Website and employee knowledge assistants
  5. 05CRM, ERP and database record updates
  6. 06Multi-agent coordination and exception escalation

Business value

Outcomes the system is designed to improve

01

Faster response across customer channels

02

Consistent execution of repeatable work

03

Business knowledge available at the point of need

04

Human oversight for sensitive actions

Connected by design

Built around your existing environment.

01

Gmail and business email

02

WhatsApp Business

03

CRM, ERP and databases

04

Websites, APIs and internal tools

Related industries

See where this service creates value.

Start a project

Let's engineer a better way for your business to operate.

Tell us about the challenge, workflow, customer experience or business process you want to improve. Our engineering team will assess it and recommend a practical AI or software system.

Project enquiry

hello@sentientengineering.com.ng

Send an overview of your business problem, current process and expected outcome.

WhatsApp or phone

+234 707 351 2305

Speak directly with our team about your project, automation opportunity or AI system.

Location

Lagos, Nigeria

We work with businesses in Nigeria and across Africa, with remote delivery available for suitable projects.